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IT INC

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Care Platform

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Care Platform Owner Resources 24

• Care Platform Operations Manual
• HIPAA Session Follow-Up: Resources and Updated FAQs
• Important Update: Aligning Our COVID-19 Policy with New CDC Guidance
• Honor Policy Update: Care Pro Transfer Skill Level Requirements for High-Care Need Clients
• Update on Care Platform Progress (Confidential)

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Care Pro Experience - Care Platform 0

Care Platform Education & Information 10

• Take Advantage of 100X Investment in Care Operations
• Tackle Top Care Challenges with Teams & Technology
• Owner Spotlight: Dave Heinze
• Gain a Strong Support Team of Specialists
• V.A. on Care Platform: Launch Guide & FAQs

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Care Platform Implementation Resources 13

• Communicating to Clients Ending Service
• Communicating to Impacted Key Players
• Guidelines for Announcement to Key Players
• Care Pro Onboarding Journey
• Care Pro FAQ

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