Care Platform Owner Resources
The Care Platform Operations Manual is available as a .pdf file.
If you have any questions about how to use this Franchise Operations Manual, please cont...
Mon, 23 Mar, 2026 2:47 AM
Thank you for attending a HIPAA Info Session last month. Please see the materials we discussed using the following links:
Session materials&...
Mon, 23 Mar, 2026 2:47 AM
The Trust & Safety team is announcing an immediate update to our COVID-19 policy. These changes align our internal procedures with the latest guidance f...
Mon, 23 Mar, 2026 2:47 AM
Over the past few months, we’ve advanced a prevention-first approach to protect clients and Care Pros, with priority on fall reduction and injury avoidance....
Mon, 23 Mar, 2026 2:47 AM
The following Care Platform update is confidential. It includes an introduction and summary and then the full version. Please read the confidentiality state...
Mon, 23 Mar, 2026 2:47 AM
The Growth Technology team is excited to announce the launch of the Referral Provider Directory for Care Platform users. This feature is designed to help yo...
Mon, 23 Mar, 2026 2:47 AM
As we end 2025, I wanted to give an update on progress made on Care Platform quality since we met at LINK a month and a half ago.
At LINK we shared our ex...
Mon, 23 Mar, 2026 2:47 AM
We get a fair amount of feedback that home care isn’t moving boxes (a reference to Amazon). While that's true, obsessing around the customer experience ...
Mon, 23 Mar, 2026 2:47 AM
We are writing to share an important update about our Regional Operations structure—an evolution that reflects our continued commitment to delivering except...
Mon, 23 Mar, 2026 2:47 AM
You asked - and we listened! There’s a new resource available to help you showcase Care Pro training and Honor technology with potential referral providers ...
Mon, 23 Mar, 2026 2:47 AM